• Welcome to the K12 Regional IT Help Desk Ticket Portal. This ticket portal serves teachers and staff outside of the Corporate Office. We have enhanced our customer service!
  • Note: tickets are worked in the order received.

  • As each issue is important to us, we ask that you limit your issues to one per ticket The quickest method to receive Technical Support continues to be a user-created ticket (K12RIT.COM (previously known as or from the K12 agent located in your taskbar).

  • For additional guidance, a road map of Teacher Support is available here: K12 Teacher Support Center

  • Teachers or Staff "RETURNING EQUIPMENT". Please fill out a ticket below and select "Staffing-Reclamation" in the Category options.

K12 Support Form